Privacy Policy

Last Updated: March 2026

Here is your professional Privacy Policy:

1. INTRODUCTION

Bristow Property Group SL ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website www.bristowpropertygroup.com (the "Website") or engage with us in connection with our property sales, rental, and property management services.Please read this policy carefully. By using our Website or providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy.This policy should be read alongside our Terms and Conditions and Cookie Policy, both available on our Website.Data Controller:Bristow Property Group SLCIF: B11485166Galerias Paniagua, Locales 16/17, Sotogrande, San Roque, Cádiz, SpainEmail: info@bristowpropertygroup.comPhone: +34 956 793 200

2. LEGAL FRAMEWORK

We process your personal data in accordance with the following legislation:

  • EU General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679
  • Spanish Organic Law 3/2018 (LOPDGDD) on the Protection of Personal Data and Guarantee of Digital Rights
  • Spanish Law 34/2002 (LSSI) on Information Society Services and Electronic Commerce
  • Any other applicable national or EU data protection legislation

3. WHAT PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect and process the following categories of personal data:

3.1 Data You Provide Directly

  • Identity data: full name, nationality
  • Contact data: email address, telephone number, postal address
  • Enquiry data: details of properties you are interested in, your requirements, preferences, and any messages you send us
  • Transaction data: details relating to property purchases, rental agreements, or management contracts you enter into with us
  • Correspondence: emails, letters, or other communications between you and us

3.2 Data We Collect Automatically

When you visit our Website, we may automatically collect:

  • Technical data: IP address, browser type and version, operating system, device type
  • Usage data: pages visited, time spent on the Website, links clicked, referring URLs
  • Cookie data: as described in our Cookie Policy

3.3 Data We Receive from Third Parties

We may receive personal data about you from:

  • Collaborating real estate agencies in connection with shared property listings
  • Referrals from existing clients or business partners
  • Publicly available sources such as property registries

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data where we have a valid legal basis to do so. The table below sets out the purposes for which we use your data and the legal basis we rely on.

PurposeLegal BasisResponding to your property enquiries and providing informationLegitimate interests / Pre-contractual stepsSending you property listings and details matching your requirementsLegitimate interests / Consent (where required)Managing property sales, rental, or management transactionsPerformance of a contractManaging our relationship with you as a clientPerformance of a contract / Legitimate interestsSending you marketing communications about properties or servicesConsentImproving and maintaining our WebsiteLegitimate interestsAnalytics and Website performance monitoringConsent (via cookies)Complying with legal and regulatory obligationsLegal obligationPreventing fraud and ensuring the security of our businessLegitimate interests / Legal obligation

5. MARKETING COMMUNICATIONS

Where you have given us your consent, we may send you marketing communications about properties, market updates, and our services by email or other means.You have the right to withdraw your consent to marketing at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send you
  • Contacting us directly at info@bristowpropertygroup.comWithdrawing consent will not affect the lawfulness of any processing carried out before your withdrawal.We will never sell or rent your personal data to third parties for marketing purposes.

6. SHARING YOUR PERSONAL DATA

We may share your personal data with the following categories of recipients where necessary:

6.1 Collaborating Agents and Agencies

Where a property you are interested in is listed by a third-party agency, we may share your contact details and requirements with that agency in order to facilitate your enquiry or transaction. We will only do so to the extent necessary and will inform you when this is the case.

6.2 Professional Advisers

We may share your data with lawyers (abogados), notaries, tax advisers, or surveyors where this is necessary to facilitate a property transaction on your behalf.

6.3 Service Providers

We use third-party service providers who process data on our behalf, including:

  • Website hosting and technology providers (e.g. Webflow)
  • Email and communication platforms
  • Analytics providers (e.g. Google Analytics)
  • Marketing platforms (e.g. Google Ads, Meta)All service providers are bound by contractual obligations to protect your data and to process it only on our instructions.

6.4 Legal and Regulatory Authorities

We may disclose your personal data to competent authorities, courts, or regulatory bodies where required to do so by applicable law or in connection with legal proceedings.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the relevant third party. We will notify you of any such transfer and the privacy practices that will apply.We do not sell your personal data to third parties.

7. INTERNATIONAL DATA TRANSFERS

Some of our third-party service providers (such as Google and Meta) are based outside the European Economic Area (EEA) or process data in countries outside the EEA. Where we transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions issued by the European CommissionYou may request further information about the safeguards we use for international transfers by contacting us at info@bristowpropertygroup.com.

8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations.As a general guide:

  • Enquiry data (where no transaction results): up to 2 years from the date of your last contact with us
  • Transaction data (relating to completed sales, rentals, or management contracts): up to 6 years following completion, in accordance with Spanish statutory limitation periods
  • Marketing data: until you withdraw your consent or opt out
  • Website usage and technical data: in accordance with our Cookie PolicyWhen your data is no longer required, it will be securely deleted or anonymised.

9. YOUR RIGHTS

Under the GDPR and applicable Spanish data protection law, you have the following rights in relation to your personal data:Right of Access: You have the right to request a copy of the personal data we hold about you.Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, for example where it is no longer necessary for the purpose for which it was collected.Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while we verify the accuracy of your data.Right to Data Portability: Where we process your data by automated means on the basis of your consent or a contract, you have the right to receive your data in a structured, commonly used, and machine-readable format.Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, and in all cases where we process your data for direct marketing purposes.Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects on you.To exercise any of the above rights, please contact us at:Email: info@bristowpropertygroup.comPost: Bristow Property Group SL, Galerias Paniagua, Locales 16/17, Sotogrande, San Roque, Cádiz, SpainWe will respond to all legitimate requests within one month. In complex or multiple requests, we may extend this period by a further two months, in which case we will notify you.We may need to verify your identity before fulfilling your request.

10. RIGHT TO LODGE A COMPLAINT

If you believe that we have processed your personal data in breach of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority. In Spain, this is:Agencia Española de Protección de Datos (AEPD)

Bristow Property Group
Locales 16/17 Galerías Paniagua
11310 Sotogrande
Cádiz. Spain
Email: Contact@sotograndesales.com
Phone: +34 956 793 200